Please use the manufacturers website support page as the first point of reference for technical support. These normally contain a list of frequently occurring problems and solutions.
StudentSuperstore.com will help where we can but ultimately support for the product is provided by the vendor and not StudentSuperstore.com.
Useful UK telephone numbers
Autodesk technical support = 0870 871 1987
Adobe technical support = 0207 365 0735
Solidworks technical support (Provided by NT CADCAM) = 0800 018 6954
Wacom Hot line = 0207 744 0831